Meet the Team
Community Action Team
Northwest Michigan Community Action Agency’s Team
Northwest Michigan Community Action Agency (NMCAA) is here to support you. Our community action agency, with over 300 employees, dedicates itself to helping those in need across our 10-county service region. Here is our leadership team who makes all of this possible.
Kerry Baughman
Executive Director
Kim Aultman
Director of Operations
Betsy Rees
Human Resources Director
Meredith Gafill
Controller
Shannon Phelps
Child and Family Development Director
Tish Stave
Housing and Energy Efficiency Services Director
Sarah Hughes
Homeless Prevention Programs Director
Erica Austin
Marketing Manager
Melissa Findley Thompson
Engagement Manager
Sebastian LaPointe
IT Manager
Kerry Baughman
Executive Director
Kim Aultman
Director of Operations
Betsy Rees
Human Resources Director
Meredith Gafill
Controller
Shannon Phelps
Child and Family Development Director
Tish Stave
Housing and Energy Efficiency Services Director
Sarah Hughes
Homeless Prevention Programs Director
Erica Austin
Marketing Manager
Melissa Findley Thompson
Engagement Manager
Sebastian LaPointe
IT Manager
Who is NMCAA?
Northwest Michigan Community Action Agency
The Collective Us is an inspiring NMCAA podcast that is designed to share community stories, highlight their programs, and provide insight into how the organization supports their neighbors and individuals through various life stages. In the inaugural episode, Ryan Buck and Erica Austin interview Kerry Baughman, the executive director of NMCAA. Baughman discusses the origins of Community Action agencies, established in the 1960s under President LBJ’s Economic Opportunity Act, that empowers communities and individuals by addressing their specific needs. Serving 10 counties across Northwest Michigan, NMCAA is one of the 27 such agencies in Michigan. Baughman emphasizes the unique governance structure, which includes elected officials, private citizens, and consumers, ensuring the agency remains attuned to the community’s needs.
