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NORTHWEST MICHIGAN Community Action Agency
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NMCAA

 

NORTHWEST MICHIGAN
Community Action Agency

 

Coordinated Entry and Diversion

About Coordinated Entry and Diversion

What is Coordinated Entry and Diversion? It is a system that allows for coordinated entry into our local homeless services system, as well as coordinated movement within, and ultimately towards exiting from the system. Coordinated Entry increases the efficiency of our homeless assistance system by standardizing access to homeless programs, services, and coordinating referrals. Diversion is a “light touch” approach to ending homelessness that encourages and helps households to identify their own solutions to housing crises. Because Diversion does not require intensive case management or other system resources, it is quicker and more cost-effective than other approaches, which frees up resources for more individuals and families in need. Coordinated Entry & Diversion provides:

Coordinated Entry and Diversion is used in our Homeless Prevention Program to help aid in homeless assistance.

About Coordinated Entry and Diversion

A system that allows for coordinated entry into our local homeless services system, as well as coordinated movement within, and ultimately towards exiting from the system. Coordinated Entry increases the efficiency of our homeless assistance system by standardizing access to homeless programs, services, and coordinating referrals. Diversion is a “light touch” approach to ending homelessness that encourages and helps households to identify their own solutions to housing crises. Because Diversion does not require intensive case management or other system resources, it is quicker and more cost-effective than other approaches, which frees up resources for more individuals and families in need. Coordinated Entry & Diversion provides:

Coordinated Entry and Diversion is used in our Homeless Prevention Program to help aid in homeless assistance.

Coordinated Entry Core Elements in Action

This is how we use the Coordinated Entry Core Elements; access, assessment, prioritization, and referral to help others in need.

Access

To ensure the Northwest Michigan region is covered and that service entry points are easily accessible and advertised.

Assessment

To standardize information gathering on service needs, housing barriers, and vulnerabilities.

Prioritization

To match the output of the assessment as it relates to the community priorities (based on severity of need) and to also establish a priority ranking for available housing and services.

Referral

To coordinate the connection of individuals and their families to the appropriate and available housing as well as providing service interventions needed.

Coordinated Entry Core Elements in Action

This is how we use the Coordinated Entry Core Elements; access, assessment, prioritization, and referral to help others in need.

Access

To ensure the Northwest Michigan region is covered and that service entry points are easily accessible and advertised.

Assessment

To standardize information gathering on service needs, housing barriers, and vulnerabilities.

Prioritization

To match the output of the assessment as it relates to the community priorities (based on severity of need) and to also establish a priority ranking for available housing and services.

Referral

To coordinate the connection of individuals and their families to the appropriate and available housing as well as providing service interventions needed.

Get Help Today

The Northwest Michigan Community Action Agency dedicates itself to supporting its community members. If you, or someone you know, is experiencing homelessness or at risk of homelessness, please call or email.

NMCAA is dedicated to supporting their local communities. We currently cover ten counties. Contact your local NMCAA branch today.

Employee Portal
PETOSKEY

2240 Mitchell Park Dr. Suite A Petoskey, MI 49770

231-347-9070

800-443-5518

231-347-3664 (fax)

TRAVERSE CITY

3963 Three Mile Rd. Traverse City, MI 49686

231-947-3780

800-632-7334

231-947-4935 (fax)

CADILLAC

1640 Marty Paul Cadillac, MI 49601

231-775-9781

800-443-2297

231-775-1448 (fax)

HONOR

9938 Honor Hwy Honor, MI 49640

231-947-3780

800-443-5518

231-347-3664 (fax)

Northwest Michigan Community Action Agency © 2026 • Created by BC Marketing Solutions LLC • Policy & Terms

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  • Home
  • About
    • About NMCAA Team
    • Annual Reporting and Financials
    • Board of Directors
  • Programs
    • Housing & Energy Efficiency Services
      • Emergency Home Repair
      • Weatherization Assistance Program
    • Homeless Prevention Programs
      • About Homeless Prevention
      • Homeless Prevention
      • Street Outreach
      • Rapid Re-housing
      • Coordinated Entry and Diversion
      • Supportive Services for Veteran Families
    • Homeownership and Financial Center
      • Homeownership Center
        • Homebuyer Counseling
        • Homebuyer Education
        • Pre and Post Purchase Counseling
        • Foreclosure Education
        • Down Payment Assistance
        • Rental Housing Counseling
      • Financial Center
        • Money Management
        • Budget Counseling
        • Family Self Sufficiency
        • Indvidual Development Account Program
      • Free Tax Preparation
        • Tax Volunteers
    • Child and Family Development
      • Expectant Families
      • Infant and Toddler
        • Pre-Application
      • Preschool
        • Pre-Application
      • Collaborative Centers
      • School Success Partnership
      • Family Corner
      • Reports
        • Public Information Reporting
        • School Readiness
        • Child Development Training
    • Food Programs
      • Meals on Wheels
        • Meals on Wheels Monthly Update
        • Home Delivered Meals
        • Senior Luncheon
      • The Emergency Food Assistance Program
      • Commodity Supplemental Food Program
    • Economic Security
      • Laundry Project
      • Diaper Grant
  • Get Involved
    • Volunteer
  • Community Impact
    • Share Your Story
  • Careers
    • Search Jobs
  • Media
  • Events
  • Podcast
  • Contact
    • Programs by Location
    • Office Locations
  • Donate
Search